CWO Solutions

People-centered solutions for
learning, leadership and change

L&D · OD · CHANGE — REGULATED & TECHNICAL INDUSTRIES

I make the human side of hard, regulated work actually stick.

For 20+ years I've built and led learning, leadership, and change efforts inside mining, healthcare, insurance, and financial services — environments where the content is dense, the stakes are real, and "engaging" usually isn't in the budget. I make it work anyway, and I prove it with numbers.

20+
years in learning, OD & change — mining, healthcare, financial services, insurance regulation
100+
supervisors developed through a leadership framework I co-created on-site with no formal budget — later used to help inform the company's global program design
-50%
classroom training time cut through redesign, with training results maintained or improved
2x
brought back by the same leader, on two different teams, years apart
WHO THIS IS FOR

If this sounds like your week, we should talk.

You don't need another generalist L&D vendor. You need someone who's done this inside a regulated, technical, or resistant environment before — and has the track record to prove it.

The rollout

A system, process, or reorg is landing — and the people side isn't planned yet.

You have a go-live date. What you don't have is a plan for the resistance, confusion, and productivity dip that shows up the week after launch.

The compliance deadline

Mandatory training exists — but nobody retains it, and everybody resents it.

Dense, regulated content that has to be accurate, auditable, and actually absorbed — not just clicked through.

The resistant room

A team or leadership group has stopped trusting new initiatives.

Skepticism, past change fatigue, or a culture that's gone quiet. You need someone who can hold that room without losing it.

The stretched function

Your L&D or OD team is capable, but underwater.

You don't need a full-time senior hire — you need senior-level capacity for a defined stretch of time.

HOW WE WORK TOGETHER

Five ways to engage — organized around your situation, not my toolbox.

Every engagement is scoped to a real business event, with a defined shape: what it is, how long it runs, and what you walk away with.

Retainer

Fractional L&D / OD Partner

Built for: teams that need senior capacity without a full-time hire

Embedded, ongoing partnership — needs assessments, program design, stakeholder facilitation, and coaching, delivered the way an internal senior practitioner would, on a defined weekly or monthly cadence.

Ongoing · monthly retainer · quarterly scope review
Elizabeth in a one-on-one organizational development partnership conversation
Project

Change & Rollout Enablement

Built for: a specific system, process, or organizational change

Prosci-based change planning, stakeholder readiness, communication design, and manager enablement built around your actual go-live date — not a generic change curriculum.

6–16 weeks · fixed-scope project · tied to your timeline
Elizabeth leading a change management workshop using the ADKAR framework with a clinical leadership team
Project

Compliance & Technical Training Redesign

Built for: mandatory training people tolerate instead of absorb

Redesign of dense, regulated, or technical content into training that's accurate, auditable, and actually retained — the same approach that led MSHA auditors to recognize 5 of 8 annual refresher-training sessions I helped design.

4–10 weeks · fixed-scope project · deliverable-based
Elizabeth designing a training module, storyboard and learning journey map on the desk
Program

New & Frontline Leader Development

Built for: newly promoted or first-time people leaders

A structured cohort program — not a one-off workshop — that builds real leadership capability for people managing others for the first time, with practice, feedback, and follow-through built in.

Cohort-based · 8–12 week cadence · repeatable per cohort
Elizabeth facilitating a frontline leadership session with a crew in high-visibility gear
Coaching

Executive & Leadership Coaching

Built for: leaders navigating a promotion, transition, or high-stakes stretch

ICF-trained, one-on-one coaching with a defined cadence and outcome — most often paired with one of the engagements above, not sold as a standalone open-ended service.

12-week engagement · biweekly sessions · defined outcomes
Elizabeth in a one-on-one coaching conversation
TRACK RECORD

Credentials that back it up.

Formal training paired with two decades of doing the actual work, inside the actual organizations.

MSOD
Avila
University
MA, HR
Development
Webster Univ.
Certified
Change
Practitioner
(Prosci)
ICF Trained
Leadership
Coach
ATD
Instructional
Design
Certificate
Certified
Gallup
Strength
Coach

"When I had a need for someone who could bring both deep learning design expertise and genuine energy to the work, Elizabeth was the person I thought of. She didn't disappoint... when the opportunity came to work with her again, I took it."

Mitch Pearson Managed Elizabeth directly, Rio Tinto Kennecott — twice

"Elizabeth brought fresh ideas, skills and energy into a very resistant, stiff and hesitant environment... we consistently received verbal reports and affirmations about the forward progress that was happening."

Rita Jones, FNP Nursing Leadership, Children's Mercy Kansas City

"Elizabeth was very creative when it came to presenting insurance regulatory information — which most people would consider boring — in a fun and exciting way."

Craig L. Leonard Managed Elizabeth directly, NAIC

"What sets her apart is her ability to embed learning directly into the flow of work — ensuring it's not just inspiring in the moment, but sustainable and actionable long term."

Alison Thornton, MSOD, SHRM-SCP Talent & OD Leader, worked alongside Elizabeth
Elizabeth Burt headshot
ABOUT

The "Woohoo Generator" title is earned, not decorative.

I've spent over 20 years inside organizational development, leadership consulting, and instructional design — most of it in industries where "engaging training" sounds like a contradiction: mining and heavy industry, healthcare, financial services, and insurance regulation.

I got the nickname "Woohoo Generator" because I bring real energy into rooms that don't expect it — resistant nursing units, dense regulatory content, supervisor cohorts who've sat through a dozen forgettable trainings. The energy isn't the strategy. It's what happens after the strategy is sound.

I hold a Master of Science in Organizational Development from Avila University and a Master of Arts in Human Resource Development from Webster University, and I'm a certified Prosci Change Practitioner and ICF-trained Leadership Coach.

20+ years across Rio Tinto, Children's Mercy, American Express, NAIC, and Helpside
Led change and learning through system rollouts, evaluation overhauls, and multi-year compliance programs
State insurance regulators and former NAIC colleagues still seek me out years later to bring adult learning principles and real learner engagement into their curricula
LET'S TALK

Tell me what's landing on your team — I'll tell you honestly if I'm the right fit.

No pitch deck required for the first conversation. Just bring the situation.

Book a 20-minute conversation